Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (the "Terms") constitute a legally binding agreement between you ("User", "Player", or "you") and 999gb (the "Company", "Platform", "we", "us", or "our"). By accessing the 999gb website at https://999gb.io, creating an account, depositing funds, placing bets, or using any services provided by 999gb, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease all use of 999gb services and not create an account. Continued use of the Platform after any modifications to these Terms constitutes your acceptance of the revised Terms. We reserve the right to update these Terms at any time without prior notice, and it is your responsibility to review them periodically.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account on 999gb, deposit funds, place bets, or participate in any gaming activity offered on the Platform. By creating an account, you represent and warrant that you meet this age requirement. 999gb reserves the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension until verification is complete. Any winnings or deposits held in accounts found to belong to underage users will be forfeited, and the account will be permanently closed.

2.2 Geographic Restrictions

999gb services are intended primarily for users physically located in Bangladesh. You are responsible for ensuring that your use of 999gb complies with all applicable laws and regulations in your jurisdiction. If online gambling is illegal in your location, you must not access or use 999gb. We reserve the right to restrict or deny service to users from specific countries or regions at our discretion. Use of VPNs, proxies, or other methods to disguise your true location is strictly prohibited and will result in account termination and forfeiture of funds.

2.3 Account Creation

You may create only one account on 999gb. Multiple accounts, duplicate registrations, or accounts created on behalf of other individuals are strictly prohibited. During registration, you must provide accurate, current, and complete information, including your full legal name, date of birth, registered mobile number, and email address. You agree to promptly update your account information if any details change. Providing false or misleading information is grounds for immediate account termination.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity conducted through your account will be deemed to have been authorized by you. You must notify 999gb immediately at [email protected] if you suspect unauthorized access to your account. We strongly recommend enabling two-factor authentication to enhance account security. 999gb will not be liable for any loss or damage arising from your failure to protect your login credentials.

3. Deposits, Withdrawals, and Payment Terms

3.1 Deposit Methods

999gb accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer from major Bangladesh commercial banks. All deposits must be made in Bangladeshi Taka (৳). The minimum deposit amount is ৳300, and maximum deposit limits may apply depending on the payment method and your account verification status. Deposits are credited to your account balance instantly upon successful processing, with the exception of bank transfers which may take up to 24 hours to reflect.

3.2 Withdrawal Procedures

Withdrawals can only be processed to payment methods that are registered and verified on your account. You must complete full identity verification (KYC) before your first withdrawal. This requires submission of a valid government-issued photo ID, proof of address, and confirmation of your registered mobile number. Withdrawal requests are reviewed within 6 hours on verified accounts. The minimum withdrawal amount is ৳500, and the maximum single withdrawal is ৳500,000. Larger withdrawals may be split into multiple transactions. Withdrawals to the same payment method used for deposit are prioritized and processed faster.

3.3 Transaction Fees

999gb does not charge transaction fees on deposits or withdrawals made via bKash, Nagad, Rocket, or Upay. However, your payment provider may apply their own fees — consult your mobile wallet or bank for details. For Visa, Mastercard, and international bank transfers, standard gateway fees may apply and will be clearly displayed before you confirm the transaction.

3.4 Bonus and Wagering Requirements

Promotional bonuses, free bets, and other offers are subject to specific terms and conditions, including wagering requirements. You must meet all stated requirements before bonus-related winnings can be withdrawn. Bonus funds cannot be withdrawn directly and are forfeited if you request a withdrawal before completing the wagering conditions. Bonus abuse, including creating multiple accounts to claim the same promotion, will result in forfeiture of bonuses, winnings, and potential account closure.

4. Betting Rules and Game Terms

4.1 Placing Bets

All bets placed on 999gb are final and cannot be canceled, amended, or reversed once confirmed. It is your responsibility to ensure that bet selections, stake amounts, and odds are correct before placing a bet. Minimum and maximum stake limits apply to all games and betting markets — these limits are displayed before you place a bet and may vary by game type, event, and your account status. 999gb reserves the right to refuse or limit any bet at our discretion, particularly for unusually large stakes or suspicious betting patterns.

4.3 Results and Settlements

Betting results for sports events are determined by official outcomes as provided by our third-party data providers. Casino game results are generated by certified random number generators (RNGs) operated by our licensed game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Ezugi. In the event of a dispute, 999gb's decision based on data from official sources and game logs is final and binding. If a bet is settled incorrectly due to a technical error, 999gb reserves the right to void the bet and correct your account balance.

4.4 Voided Bets

Bets may be voided under specific circumstances, including but not limited to: the event being canceled, postponed beyond a reasonable timeframe, or abandoned; technical malfunctions affecting game outcomes; obvious pricing errors; or discovery of fraudulent activity. When a bet is voided, your original stake is returned to your account balance, and no winnings are paid.

5. Prohibited Activities

The following activities are strictly prohibited on 999gb and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Creating multiple accounts or allowing others to use your account
• Using VPNs, proxies, or other tools to disguise your location
• Engaging in fraudulent activity, including use of stolen payment methods or identity theft
• Bonus abuse, including exploiting promotions through multiple accounts or coordinated activity
• Collusion with other players to manipulate outcomes or gain unfair advantage
• Use of bots, automated scripts, or artificial intelligence tools to interact with the Platform
• Attempting to hack, reverse-engineer, or exploit the Platform or its software
• Money laundering or any activity that violates anti-money laundering (AML) regulations
• Providing false information during registration or identity verification
• Harassment, abuse, or threatening behaviour toward 999gb staff or other users

6. Responsible Gaming

999gb is firmly committed to promoting responsible gaming. We provide tools that allow you to manage your gambling activity, including deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and self-exclusion options ranging from 24 hours to permanent closure. These tools are accessible directly from your account settings dashboard at any time.

If you believe your gambling is causing harm to yourself or others, please contact our support team immediately at [email protected]. You may also request permanent self-exclusion by contacting support, and 999gb will process such requests within 24 hours. Attempting to circumvent a self-exclusion by creating a new account is a breach of these Terms and will result in forfeiture of any funds held in the new account. For more information, please review our dedicated Responsible Gaming page.

7. Intellectual Property

All content on the 999gb Platform, including but not limited to text, graphics, logos, images, game interfaces, software code, and the overall design and layout, is the proprietary intellectual property of 999gb or its licensed partners and game providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only.

You may not reproduce, copy, distribute, modify, transmit, display, publish, sell, or create derivative works from any content on 999gb without prior written consent. Any unauthorised use of our intellectual property may result in legal action and immediate account termination.

8. Privacy and Data Protection

999gb collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By creating an account, you consent to the collection, storage, and use of your personal data as described in our Privacy Policy. We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. We will not sell your personal data to third parties for marketing purposes without your explicit consent.

9. Limitation of Liability

999gb provides its services on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, 999gb and its directors, officers, employees, agents, and partners expressly disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

999gb shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of winnings, loss of data, or loss of goodwill arising from or in connection with your use of the Platform. Our total aggregate liability to you in connection with any single claim shall not exceed the amount deposited by you into your account during the 30-day period preceding the event giving rise to the claim.

We do not guarantee that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to suspend or discontinue services temporarily for maintenance, upgrades, or reasons beyond our reasonable control, including force majeure events such as natural disasters, government action, or telecommunications failures.

10. Account Suspension and Termination

999gb reserves the right to suspend, restrict, or permanently close any account at our sole discretion, with or without prior notice, if we have reasonable grounds to believe that a user has violated these Terms, engaged in fraudulent or illegal activity, posed a risk to the integrity of the Platform, or for any other reason we deem appropriate. In cases of confirmed fraud or terms violations, any balance in the account may be forfeited.

You may request account closure at any time by contacting [email protected]. Upon voluntary closure, any remaining balance (subject to completion of wagering requirements on bonus funds) will be processed for withdrawal within 7 business days to your verified payment method, provided no outstanding investigations are pending.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising out of or in connection with these Terms or your use of 999gb services shall first be addressed through our internal dispute resolution process. To raise a dispute, please contact [email protected] with full details of your complaint, and we will endeavour to resolve the matter within 10 business days.

If a dispute cannot be resolved through our internal process, both parties agree to engage in good-faith mediation before pursuing any other remedies. Nothing in this clause shall limit your statutory rights as a consumer.

12. Amendments to Terms

999gb reserves the right to amend, modify, or replace any part of these Terms at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to check this page regularly. Your continued use of 999gb following any changes constitutes your acceptance of the new Terms. If you do not agree with the amended Terms, you must stop using the Platform and contact us to close your account.

13. Contact Information

If you have any questions about these Terms & Conditions, wish to exercise any of your rights, or need to report a concern, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Typically within 15 minutes
• Language: English

For responsible gaming inquiries, self-exclusion requests, or account closure, please mark your email subject line clearly to ensure priority handling by our dedicated team.