Responsible Gaming
At 999gb, we believe gaming should be fun, safe, and controlled. We are committed to promoting responsible gambling practices and providing tools that help you stay in control of your gaming activity.
Player Protection Tools
999gb provides comprehensive responsible gaming tools that put you in control of your gambling activity. These features are available 24/7 through your account settings.
Set daily, weekly, or monthly deposit limits to control how much you can add to your account. Once a limit is reached, no further deposits are allowed until the period resets.
- Daily limits: ৳500 to ৳100,000
- Weekly limits: ৳2,000 to ৳500,000
- Monthly limits: ৳5,000 to ৳2,000,000
- Instant activation, changes take 24 hours
Receive notifications about how long you have been playing. Set custom reminder intervals to help you stay aware of time spent gaming.
- Reminders every 30, 60, 90, or 120 minutes
- Shows total session duration
- Option to take a break or continue
- Helps prevent prolonged sessions
Temporarily or permanently block access to your 999gb account. This is the strongest tool available for players who need a break from gambling.
- 24 hours, 7 days, 30 days, 3 months, 6 months
- 1 year or permanent self-exclusion
- Immediate activation, cannot be reversed early
- Prevents login and all gaming activity
View detailed reports of your betting history, deposits, withdrawals, and gaming patterns. Track your activity to make informed decisions.
- Complete transaction history
- Bet history with win/loss tracking
- Monthly spending summaries
- Exportable reports in PDF format
Mandatory reality check notifications appear after extended play sessions, showing you how long you have been playing and how much you have wagered.
- Automatic popup after long sessions
- Displays session time and net win/loss
- Encourages informed decision-making
- Cannot be disabled for player safety
Set maximum loss limits to prevent excessive losses in a single day, week, or month. Once your limit is reached, no further betting is allowed.
- Daily, weekly, and monthly loss caps
- Calculated as deposits minus withdrawals
- Protects against chasing losses
- Resets automatically at period end
Recognising the early signs of problem gambling is crucial. If you or someone you know exhibits any of these behaviours, it may be time to seek help or take a break from gambling.
Continuing to gamble in an attempt to win back money you have lost, often leading to bigger losses.
Betting more money than you can afford to lose or using funds meant for essentials like rent, bills, or food.
Hiding your gambling activity from family, friends, or colleagues, or lying about how much time or money you spend.
Ignoring work, family obligations, or personal relationships because of time spent gambling.
Frequently borrowing money from friends, family, or financial institutions to fund gambling or cover losses.
Experiencing anxiety, depression, irritability, or restlessness when not gambling or when trying to cut back.
Finding it difficult or impossible to stop gambling even when you want to, or setting limits you cannot stick to.
Using gambling as a way to avoid problems, relieve stress, or escape negative emotions rather than for entertainment.
Get Help and Support
If you believe gambling is negatively affecting your life, you are not alone. Help is available. 999gb is committed to connecting you with the resources and support you need.
Our customer support team is trained to assist players who may be experiencing gambling-related problems. We can help you set up protection tools, initiate self-exclusion, or connect you with professional counselling services. All conversations are confidential and non-judgmental.
Free peer support meetings
Confidential and anonymous
Counselling for addiction issues
Referrals to local treatment centres
Education and coping strategies
Financial counselling referrals
Our Commitment to Responsible Gaming
999gb takes responsible gaming seriously. We recognise that while the vast majority of our players gamble responsibly and enjoy our platform as a form of entertainment, a small percentage may develop problematic gambling behaviours. Our commitment extends beyond simply providing games — we actively work to create a safe environment where players can make informed decisions and access help when needed.
We invest in player education, implement strict age verification procedures, train our customer support staff in recognising problem gambling signs, and continuously improve our responsible gaming tools based on industry best practices and player feedback. Our goal is to ensure that 999gb remains a platform for entertainment, not a source of harm.
How to Use Responsible Gaming Tools
Activating responsible gaming features on 999gb is simple and can be done at any time through your account settings. Here is how to access and use these tools:
- Log into your 999gb account and navigate to Account Settings
- Select Responsible Gaming from the left-hand menu
- Choose the tool you want to activate: Deposit Limits, Loss Limits, Session Reminders, or Self-Exclusion
- Enter your desired limits or exclusion period and confirm
- Most tools activate immediately, though some changes may require 24 hours for security reasons
- You will receive email confirmation of any changes to your responsible gaming settings
If you need assistance setting up these tools or have questions about how they work, contact our support team at [email protected]. We are here to help you stay in control.
Tips for Responsible Gambling
Responsible gambling means keeping your gaming activity fun, safe, and within your control. Follow these guidelines to ensure your experience on 999gb remains positive:
- Set a budget before you start playing and stick to it. Never gamble with money you cannot afford to lose.
- Treat gambling as entertainment, not as a way to make money or solve financial problems.
- Set time limits for your gaming sessions and take regular breaks every hour.
- Never chase losses. If you lose money, accept it and move on. Trying to win it back often leads to bigger losses.
- Avoid gambling when you are stressed, depressed, under the influence of alcohol, or emotionally upset.
- Keep gambling in balance with other activities. Maintain hobbies, social connections, and responsibilities.
- Do not borrow money to gamble. Only use your own disposable income for betting.
- Be honest with yourself and others about your gambling activity. If you feel the need to hide it, that is a warning sign.
- Understand the games you play. Know the odds, house edge, and how random number generators work.
- Use the responsible gaming tools available on 999gb. Deposit limits and session reminders help you stay in control.
Underage Gambling Prevention
999gb has zero tolerance for underage gambling. All players must be 21 years of age or older to create an account or place bets on our platform. We implement multiple layers of age verification to prevent minors from accessing our services:
- Mandatory age declaration during registration, with legal consequences for false information
- Government-issued ID verification required before first withdrawal
- Advanced age verification technology using third-party KYC providers
- Regular monitoring for suspicious account activity that may indicate underage access
- Educational materials on our website warning about the dangers of underage gambling
- Parental guidance resources to help families prevent underage gambling at home
If you suspect a minor is using 999gb or has created an account, report it immediately to [email protected]. We take all reports seriously and will investigate promptly. Parents and guardians should monitor their children's internet activity and consider using parental control software to block gambling websites.
Understanding the Risks of Gambling
While gambling can be an enjoyable form of entertainment when done responsibly, it is important to understand the inherent risks involved. At 999gb, we believe in transparency and want all players to make informed decisions:
- All casino games have a house edge, meaning over time the operator will win more than players collectively
- Gambling outcomes are determined by random chance, not skill, in most casino games
- There is no guaranteed strategy to win at gambling. Past results do not predict future outcomes
- The longer you play, the more likely you are to experience losses due to the house edge
- Gambling should never be viewed as a reliable way to make money or as an investment
- Problem gambling can lead to financial hardship, relationship problems, mental health issues, and other serious consequences
Understanding these realities helps you approach gambling with the right mindset: as entertainment with a cost, not as a money-making opportunity.
Play Responsibly, Play Safely
999gb is committed to providing a safe, fair, and enjoyable gaming experience for all players in Bangladesh. Use our responsible gaming tools, set your limits, and remember that gambling should always be fun. If you need help or support, we are here 24/7.